Sales Executive, Cambridge

About Ombar

Ombar Chocolate is an exciting brand of delicious chocolate that delivers the healthy goodness of raw cacao without compromising on taste. Based an hour outside of London, in Cambridge, UK, we make all of our chocolate in our own, purpose-built factory.

Our methods ensure that we preserve as much of nature's original goodness as possible, sourcing the cacao from only the best, sustainable Ecuadorian farms, and keeping it raw. We treat our chocolate like a health food - because it is - and therefore we use only the healthiest ingredients such as unrefined coconut sugar, real fruit and live cultures. Our chocolate is 100% organic, dairy-free, refined sugar-free and gluten free, because we believe in doing good for the planet and for our bodies.

Ombar started in a small kitchen, born out of the desire to bring the health benefits of cacao to people by redefining and redesigning chocolate as a healthy food. The same desire exists today and informs everything we do.

We make amazing chocolate that makes people feel good. 

We’re a small, but growing core team, with an extended network of freelancers and agencies spread around Europe.

Job Summary

We’re seeking an enthusiastic, highly organised sales exec to help with the growth of Ombar. Your role will be varied and will include taking telephone orders, adding orders to our system, booking in deliveries, telephoning existing customers to build relations and also some new business generation. You’ll be helping the in-house sales team, sales director and also London-based field sales executive.

  • This is a full-time, permanent position (40 hours per week) with occasional weekend work required for trade and consumer fairs
  • Cambridge, CB22
  • Occasional travel outside Cambridge may be required
  • Salary DOE

Organisational Relationships

You’ll be working in close collaboration with and reporting to the Sales Director. You’ll also be working with the Managing Director, other sales team members and the Marketing Manager.

Specific Responsibilities

  • Telesales to introduce Ombar to existing and potential new accounts
  • Identify and contact new business leads to introduce the brand
  • Contact our existing customer database to build relationships and increase orders
  • Manage and respond to new sales inquiries generated through our website
  • Book in pallet deliveries through online and telephone system
  • Manage the Amazon account taking and processing orders
  • Adding orders to our in-house system
  • Meet team sales targets
  • Maintain accurate records of customer contacts
  • Maintain and expand customer database
  • Regularly report and provide feedback to Sales Director, sales team and Marketing Manager
  • Occasionally work on-stand at trade and some consumer fairs, primarily in London

Knowledge/ Skills/ Competencies

  • Strong interest in sales and building relationships
  • Excellent communication, negotiation and interpersonal skills
  • Ability to build and maintain long-term relationships with customers at all levels
  • Competent working with Excel spreadsheets
  • Strong initiative, very organized and motivated
  • An ability to work under pressure
  • An individual who thrives on challenges, targets and shifting priorities

Education/ Experience

  • Proven telesales experience
  • Preferably educated to degree level, but not essential as long as you can demonstrate the right aptitude for sales
  • Preferred experience of working within FMCG and an understanding of, or at least an interest in the healthy food/healthy lifestyle industry
  • Experience working with QuickBooks and CRMs would be helpful
Please email applications to jim@moodfoods.uk, subject ‘Sales Exec’, including CV and a covering letter explaining why you would be the right fit for this role.